Return, Refund & Replacement Policy
Effective Date: 31.03.2026
We are committed to providing a smooth and transparent shopping experience for customers worldwide, with a primary focus on the United States.
Final Sale Policy
All orders are considered final sale. We do not accept returns or exchanges for reasons such as:
1.Change of mind
2.Incorrect selection by the customer
3.Preference after delivery
We encourage customers to carefully review product descriptions and order details before completing their purchase.
Refund Policy
We generally do not offer refunds.
However, nothing in this policy limits your rights under applicable consumer protection laws.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or not as described, please contact us within 4 days of delivery at:
Support.bangglowify@gmail.com
Include:
1.Order number
2.Description of the issue
3.Clear photo or video evidence
After review, resolution may include, at our discretion:
A replacement, or
A store credit, or
A refund where required by law
Chargebacks & Payment Disputes
We’re here to help. If you experience any issue, please contact us first so we can resolve it quickly.
Filing a chargeback without contacting us may delay resolution, as we will provide documentation to the payment provider to support our policies and delivery confirmation.
If a chargeback or payment dispute is initiated, we reserve the right to present all relevant evidence to the payment provider, including proof of delivery and acceptance of our store policies.
Accounts associated with abusive or repeated disputes may be restricted from future purchases
Shipping & Delivery
We are not responsible for:
Delays caused by carriers
Incorrect shipping information provided by the customer
Please ensure your details are accurate at checkout.
International Orders
This policy applies to all customers worldwide. By placing an order, you agree to these terms, subject to your local consumer protection laws.
Policy Acceptance
By purchasing from our store, you confirm that you have read and agreed to this policy.